Audere Medical Services Limited specialise in the servicing, testing, commissioning and upgrading of all types of Sterilizers, Washer Disinfectors and Decontamination Equipment to HTM 2010 and HTM 2030, including steam quality testing to HTM 2031. Using our in house developed Datalogger Software © we receive excellent appraisals of testing and maintenance contracts from clients and Authorised Persons. Spares are available from stock and all items are genuine manufacturer guaranteed goods.
Service Contract Schemes
The majority of our customers opt for one of our Service Contract Schemes. At entry level, our Bronze contract provides basic support and leading up to the Platinum package providing four planned maintenance visits a year that include validation tests to HTM 2010 and HTM 2030 protocols, emergency breakdown call-outs and a response time within 24 hours.
Audere Medical Services Limited have worked with a number of clients to devise and implement bespoke Service Contract Schemes for their specific needs and requirements.
Benefits of the Service Contract Schemes include:
- Well maintained and serviced equipment minimising 'down time' because of breakdowns
- Minimum disruption to patient appointments
- Equipment maintains optimum levels of sterilisation safeguarding users and patients
- All legal and compliance standards are maintained
- Compliance with Manufacturer warranties
| Bronze | Bronze Plus | Silver | Silver Plus | Gold | Platinum | |
|---|---|---|---|---|---|---|
| No. of Maintenance Visit(s) Per Year | 1 | 1 | 2 | 2 | 3 | 4 |
| No. of Maintenance Visit(s) to Include Validation to HTM 2010 | 0 | 1 | 0 | 2 | 3 | 4 |
| Package Includes Consumable Items as per Manufacturers Guidelines will be Used to Enable Continual and Reliable Performance of Unit | No | No | Yes | Yes | Yes | Yes |
| Emergency Breakdown Call Outs | No | No | No | No | Yes | Yes |
| Response Time to Site (Within) | 72hrs | 72hrs | 48hrs | 48hrs | 24hrs | 24hrs |
| Telephone Technical Support | 8.30 to 5 Mon-Fri | 8.30 to 5 Mon-Fri | 8.30 to 5 Mon-Fri | 24hrs 7 days | 24hrs 7 days | 24hrs 7 days |
The information contained in this table provides an overview of six of the Service Contract Schemes provided by Audere Medical Services Limited. Please contact us for prices and detailed information for each of the Schemes.